The Etain Client Portal is a digital one-stop shop for all information and content relevant for the relationship between a law firm and each specific client, including matter-specific information and shortcuts to any online matter-specific tool. The user-friendly portal makes the client more loyal and simplifies administration. Moreover, the client portal is a unique platform to market your law firm in an ultra-targeted fashion, and to improve cross- and upselling opportunities.
The Etain Client Portal is built as a standalone application, using HighQ as a back-end through clever API integrations and effectively leveraging the security features and functionality of the law firm’s existing HighQ license.
- Core team contact information (directly sourced and combined from HighQ and the law firm’s own website)
- Individual matter pages with key information incl. matter team, synopsis, key documents and tool shortcuts to any online tool
- Targeted newsletters and event cards
- Content individually curated for the client (e.g. training, bespoke services)
- Templates (generic and/or client-specific, automated if desired)
- Financial/billing information (directly sourced from ERP or PowerBI)
- Other custom services tailored specifically for your law firm
All Etain Solutions for legal are developed by our legal process experts in collaboration with leading law firms and other legal professionals, capturing the "best of breed" from multiple disciplines. We cater to customers globally, covering both law firms and other legal service providers and users.
In addition, we offer general HighQ services, such as implementation, support, live matter assistance, training and further configuration to complement our off-the-shelf and bespoke solutions.
Supported Thomson Reuters products
- Contract Express